Billing Terms and conditions
Zleepy & Recovery Payment Policy
1. Accepted Payment Methods
At Zleepy & Recovery, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
Credit & Debit Cards: Visa, MasterCard, American Express
PayPal
Apple Pay & Google Pay
Afterpay (where applicable)
Bank Transfers (for bulk orders — contact us for details)
All payments are processed in Colombian peso (COP).
2. Payment Processing
Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
All prices listed on the Zleepy & Recovery website are Colombian Peso (COP)
Prices are subject to change without notice.
Applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
The Zleepy & Recovery store uses SSL encryption and trusted payment gateways to ensure your transactions are protected.
We do not store your credit card or payment details.
5. Refunds & Chargebacks
Refunds are processed according to our Return & Refund Policy.
Unauthorized chargebacks will be disputed.
If you experience any issues, contact us immediately at:
6. Fraud Prevention
Zleepy & Recovery reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
Additional identity verification may be requested for high-value transactions.
7. Contact Us
Store Name: Zleepy & Recovery
Address: Carrera 2 Este #61-05, Colombia
Email: support@zleepyrecovery.com
Phone: +57 310 221 4797
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your email within 1–2 business days.