Zleepy & Recovery Shipping Policy

At Zleepy & Recovery, we are committed to providing an exceptional shopping experience for our customers, with clear and reliable shipping policies. We offer free shipping on all orders within Colombia.

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Shipping Locations

This shipping policy applies to orders shipped within Colombia.

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Delivery Times

Order cutoff time: 5:00 PM (EST), Monday to Friday. Orders placed after this time will be processed the next business day.

Order handling time: 1 to 2 business days (Monday to Friday). Once processed, your order will be shipped by one of our trusted carriers.

Transit time: 6 to 8 business days (Monday to Friday).

Estimated delivery time: 7 to 10 business days total.

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Carrier Services

We partner with the following reliable carriers for deliveries within Colombia:

USPS

SERVIENTREGA

INTERAPIDISIMO

COORDINADORA

UPS

FedEx

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Shipping Costs

• Free Shipping: All orders within Colombia qualify for free shipping, with no minimum order requirement.

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Delivery Issues

If you experience any issues with your delivery — such as delays, missing packages, or damaged items — please contact our customer service team immediately. We are here to ensure your order arrives safely and on time.

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Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey through our Order Tracking page.

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Questions?

Visit our FAQs page or contact our customer service team.

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Contact Information

Store Name: Zleepy & Recovery
Address: Carrera 2 Este #61-05, Colombia
Email: support@zleepyrecovery.com
Phone: +57 310 221 4797

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to respond to your email within 1–2 business days.